GuitarStore.IN Return Policy
We at GuitarStore.IN pride ourselves for our Quality control and check the products properly before shipping but we understand even after our extensive Quality Control there will be times where a defective product might reach you. Below is our Policy for such a scenario-
1)All items are returnable only if defective.If found defective, these items will only be exchanged for the same product. No refund or Store Credit will be given.
2)This defect has to be communicated within 2 days of delivery .
3)The Customer will have to Courier the Product back to our return address, this cost will be borne by the customer.We shall ship the replacement for free.
4)Guitarstore.in reserves the rights to deny a replacement if its found that the product has become defective due to customer fault or negligence.
for e.g in the case of effect pedals and processors if we find the PCB burnt or if we find instances of physical damage to the product,it would be considered as a defect due to negligence of customer.
Such scenarios wont be acceptable for a replacement.So please think twice before shipping us back the product.
5) Please make sure product is packed properly in the same packaging it was received in and all accesories are returned back with the Product.
001 Sundar Lal Nahata Avenue
IFSC CODE : HDFC0000124